Security Network Engineer in Strongsville, OH at Acuative

Date Posted: 9/14/2020

Job Snapshot

Job Description

Candidate will be responsible for architecture, design, configuration, implementation, and testing of the data networks and security solutions for Acuative clients, with focus on Fortinet Solutions. Candidate will troubleshoot circuits, hardware, software, and configuration issues as they relate to firewall, network and security solutions. Some travel will be required to client’s location. Candidate will provide escalation support the Acuative technical resources such as Strongsville Global Command Center. 

Essential Functions 

  • Define and create new network and security solutions designs and design documentation
  • Create new network and security solutions configurations and configuration documentation including information gathering
  • Make recommendations in regards to architecture and infrastructure planning to customers to refine and enhance the customer’s existing network environment 
  • Participate in and/or lead network and security project of medium to high complexity
  • Create detailed implementation plans
  • Provide install support for onsite technicians
  • Required to work evenings and weekends when requested
  • Act as Tier III escalation for GCC/NOC and customer escalations
  • May act on customer’s behalf in customer/vendor meetings, keeping the customer’s best interest in mind
  • Escalate and work with equipment manufacturer’s technical support teams to resolve complex issues when needed
  • Be able to effectively communicate with peers and all levels of management within the           organization both written  and verbally

•   Excellent customer service skills

•   Excellent note taking skills

  • Must be able to create high level and low level designs

Position Type/Expected Hours of Work/Travel

  • Required to work evenings and weekends when requested
  • Travel maybe required to customer locations

Required Qualifications

  • 5 - 7 years of Fortinet Solutions design, configuration, implementation, troubleshooting and POC experience
  • Fortinet NSE 4 Certification
  • Fortinet NSE 5 Certification
  • Fortinet NSE 6 Certification
  • Fortinet NSE 7 Enterprise Firewall or Advance Threat Protection
  • SD-WAN Experience
  • 5+ years of troubleshooting WAN/LAN/WLAN infrastructure issues including: T1, T1 Multilink, Ethernet Hand-off, MPLS, BGP, OSPF, EIGRP, VPN, Wireless, etc.
  • Customer focused
  • Ability to multi-task 
  • Work with minimal supervision
  • Ability to create detailed network and security design documentation

Additional Qualifications Desired

  • Cisco knowledge and certifications
  • Knowledge of ITIL Incident, Problem and Change Management process

Work Environment/Physical Demands

  • Sitting at desk
  • Climbing: Ascending or descending stairs and the like, using feet and legs and/or hands and arms
  • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; analyzing data based upon color and distinguishing incident priorities based upon color differences

NOTE:  The above is intended as a general non-exhaustive description of an Acuative position as of the date written.  It does not prescribe or restrict the duties and responsibilities that may be assigned or reassigned to this position at any time.