This site uses cookies. To find out more, see our Cookies Policy

Dispatcher/ Order Entry in STRONGSVILLE at Acuative

Date Posted: 6/7/2018

Job Snapshot

Job Description

The primary purpose of this position is to monitor and manage incoming ATTS290 work for timely and accurate order entry and assignment of labor tickets to Field Technicians while in accordance with client requirements. 
Job Duties

•      Workload monitoring/routing of all ATTS290 dispatch requests.



•      Data entry required to create orders and tickets in Acuative ERP system and listings within an online platform. 



•      Other Possible Duties includes performing other delegated tasks assigned by management



•       
 Minimum Qualifications



•      High school diploma or GED certificate required and prior dispatching experience preferred.



•      Strong customer service and communication skills.



•      Exemplary organizational & time management skills.



•      Experience in using Microsoft Office software –proficiency in Outlook & basic use of Excel.



•      Strong Internet and PC skills a must with experience using Windows based applications.



•      Excellent problem solving and critical analysis skills.



•      Proven teamwork skills.



•      Proven multitasking skills with focus on detail.



•      Record of working independently to carry out company and team goals, objectives, policies and procedures, to promote a positive Company image



•      The capability to endure stress and work well under pressure.



•      Dependable and punctual.


 Additional Qualifications Desired



•      Background in telecommunications is desirable but will train with prior minimum 2 years customer service/office experience.



•      Associates Degree.



•      Dispatch/Data Entry experience desirable.



•      Experience using mapping software.



•      Ability to understand contractual commitments.


 Physical Demands



•      Use of PC, with close attention to monitor for the entirety of the workday will be required.



•      Heavy phone use throughout the day



•      Availability to work outside of normal shift as required and work overtime as necessary.

Job Requirements

Minimum Qualifications



•      High school diploma or GED certificate required and prior dispatching experience preferred.



•      Strong customer service and communication skills.



•      Exemplary organizational & time management skills.



•      Experience in using Microsoft Office software –proficiency in Outlook & basic use of Excel.



•      Strong Internet and PC skills a must with experience using Windows based applications.



•      Excellent problem solving and critical analysis skills.



•      Proven teamwork skills.



•      Proven multitasking skills with focus on detail.



•      Record of working independently to carry out company and team goals, objectives, policies and procedures, to promote a positive Company image



•      The capability to endure stress and work well under pressure.



•      Dependable and punctual.

CHECK OUT OUR SIMILAR JOBS

  1. Dispatcher Jobs
  2. Dispatch Jobs