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Business Administration in STRONGSVILLE at Acuative

Date Posted: 10/16/2018

Job Snapshot

Job Description

Purpose and Scope of Position

Responsible for initial input of all customer requests for Acuative services into the internal database, in a timely manner. Work with internal and external customers to ensure accuracy of all service requests.  Review and approval of all product, labor and maintenance contract invoicing. Generate invoices, applying to the correct Fiscal period month and year.  Provide reporting as requested.



Primary Duties and Responsibilities

Job Duties

•         Receive and input orders into Inside Edge, ensuring that PO’s are acquired to cover the requested work.

•         Generate assigned customer invoicing, apply to correct Fiscal period month and year.

•         Custom and standard reporting, for both internal and external customers.

•         Monitor and track balance on Purchase Orders. Contact Sales and/or Customer Relations when PO has insufficient funds or is near expiration.

•         Assist Credit & Collections department with any customer invoice disputes.

•         Finalize technician ticket closure issuing technician RMA’s when needed.

•         Complete contractor ticket closure



Primary Internal and External Contacts

•         Internal – Sales, Sales Support, Operations/Field Services, Project Manager’s, Resource Allocation, Collections, Account Managers, & Technicians, Warehousing and Inventory Control

•         External – Customers

Minimum Qualifications

•         Familiar with Word

•         Proficient in Excel

•         Type 45 words per minute

•         Good organization skills

•         HS Diploma or GED

Additional Qualifications Desired

•         Entry level Accounting experience

Job Requirements

       Familiar with Word

•         Proficient in Excel

•         Type 45 words per minute

•         Good organization skills

•         HS Diploma or GED


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